Caroline Dangson is a product manager for new products by CallidusCloud CX focused on motivating employee performance and learning to deliver exceptional customer experience. She is responsible for managing the design, release, go-to-market strategy, and customer implementation of ServiceMotivate. Prior to CallidusCloud CX, Caroline worked as a Producer at Badgeville designing employee and customer engagement programs through the use of gamification. Caroline has worked as a product marketer, product designer, and social business strategist. She is passionate about the use of positive psychology and social technologies to more deeply engage employees and customers.